Already signed in? The fastest route is Settings → Help & Support in the app — tickets raised there are linked to your account, so we can help without asking you to verify anything.
This opens your email app with the details filled in.
If the form doesn't open your email app, just email us directly at lake@thelifelessonsgroup.com.
NSFW is invite-only. Codes come from existing members — ask someone already on the app to send you one. We don't issue codes over email.
Try the password reset option on the sign-in screen first. If your account was signed up with Google or Apple, use that same button rather than email and password. Still stuck? Email us from the address on the account.
You can submit an appeal directly in the app from the screen shown when you sign in. Appeals are reviewed by a person, and we'll email you the outcome.
Subscriptions are billed by Google Play or the Apple App Store, so they have to be cancelled there — open your store app, go to Subscriptions, select NSFW, and cancel. Deleting your NSFW account does not cancel billing.
Tap and hold the message, or open the user's profile and choose Report. Reports go to our moderation team. You can also block a user from their profile at any time.
Revoke the location permission for NSFW in your device settings, or turn off proximity discovery in the app under Profile → Privacy Settings. Discovery features won't work without location, but the rest of the app will.
Both are available in the app under Settings → Privacy. Full instructions for deletion, including what is kept and for how long, are on the Account Deletion page.